Mobile notifications

The mobile app pings you about important things with push notifications: you’ve been assigned to a service, someone commented on a program, a presentation finished processing, an event is coming up.

Enable push notifications

The first time you open the app, the system asks if you want to receive notifications. If you said no at the time, you can change it from your system settings:

• iOS — Settings → Notifications → EFA Projection → enable Allow notifications.
• Android — Settings → Apps → EFA Projection → Notifications → enable.

After that, in the app, go to More → Settings → Notifications and make sure the categories you care about are enabled.

Notification types

Calendar events

For every event where you’re assigned a role, you can receive up to 5 types of advance reminders. Each one is enabled/disabled separately from More → Settings → Notifications (configured by the owner/admin at the organization level):

When	Enabled by default?
1 week before	No
3 days before	No
2 days before	No
1 day before	Yes
1 hour before	Yes

Automatic notifications also arrive for:

• Change in an event you’re assigned to (time, place, description).
• Cancellation of an event.

Roles and assignments

• You were assigned a role in a new service.
• Your role changed (from operator to leader, for instance).
• A teammate accepted/rejected a role you requested from them.

Content

• Comment on a program or song you’re involved with.
• Presentation processed — when you uploaded a PDF/PPTX and the conversion finished.
• Approval request on an upload link (admins only).

Organization

• A new member accepted the invitation.
• Subscription — renewal reminders, payment failures, downgrades.

Notification preferences

Each notification type can be enabled/disabled separately from More → Settings → Notifications. The typical options are:

Channel	What it does
Mobile push	Appears as a notification on your phone
Email	Lands in your inbox
In-app	Shows up in the bell icon inside the app

Some categories (e.g. critical service reminders) are always on and can’t be disabled — to keep someone from forgetting to preach on Sunday.

In-app notifications (bell)

Independent from push, inside the app there’s a bell icon in the top bar that shows all recent notifications, read and unread. It’s handy for catching up on what happened when you didn’t have your phone nearby.

• Tapping a notification opens the related screen (the event, the program, the comment).
• There’s a Mark all as read button.
• Notifications are kept for 90 days; after that they’re archived.

I’m not getting push notifications

If you’ve enabled everything and still nothing arrives:

1. Check system permissions (Settings → Notifications → EFA Projection).
2. Do Not Disturb / Focus mode — focus modes can silence notifications. Exclude EFA Projection in the focus mode’s configuration.
3. Battery saver (Android) — some phones restrict apps in the background. From Settings → Apps → EFA Projection → Battery, choose Unrestricted.
4. Reinstall the app — last resort, but sometimes it resets the push token and notifications start arriving again. Your content isn’t lost because it lives on the server.

If none of that works, write to us from FAQ and support with your phone model, your system version, and the app version.

While I’m offline

Push requires internet to reach your phone. If you’re offline:

• Reminders don’t arrive until your phone has connection again.
• When the connection comes back, pending pushes arrive all together (sometimes with a few minutes of delay).
• In-app notifications (bell) do sync when you open the app and the badge updates.

Telegram notifications

If you prefer to receive notifications on Telegram (instead of — or in addition to — push and email), you can link your account to the @EFAProjectionBot from More → Settings → Integrations → Telegram bot.

The full linking flow (deep link, manual fallback code, unlinking) is documented in Integrations → Telegram.

Next step

If you keep running into issues with the app, see Troubleshooting.